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myNetWatchman Privacy Statement

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myNetWatchman Privacy Policy

Since we provide Internet security services we are particularly concerned about protecting your privacy. The following details our policy regarding each of the types of information you might provide.

Registration Information

  • Name, address, e-mail address, phone numbers. This information is kept completely private it is NOT used in any of the publicly visible reports. Also we do NOT sell address information to direct marketers (I despise SPAM and junk mail as much as the next person). The only reason I even ask for address information is in the event I should ever need to mail you something (an autographed copy of my book for instance, or maybe even something actually interesting like a myNetWatchman t-shirt).

    I'm obsessive about providing good customer support and often call my users if I see abnormal attack activity and/or see you having problems sending data. If you prefer to have all communication via e-mail, then don't provide your full phone number. I do like to have the area code and exchange (the first 6 digits of your phone number), but only so that I can correlate data to a specific telephone switching center (AKA central office).

  • City, state, country, zip code. This information is used only for report summaries. For example, to calculate the number of attacks targeted to a given city, state, or country.

  • Domain Name. This is simply the name of your ISP. This is also used for report summaries.

  • Alias Name. All publicly visible reports that show your attack data refer only to your Alias Name (AKA UserID). As long as you pick an alias name that is not publicly known, no one will know the actual source of the data. If you use an alias name in public newsgroups, forums, chat rooms and have revealed your true identity to others, you may want to consider choosing a different alias name for myNetWatchman.

Attack Data

  • Attack Date, Attacker IP, Destination Port, IP Protocol, Attack Count. All information is made public and included in escalations sent to the responsible party

  • Victim IP. Analyzing the pattern of IP addresses that an attacker is targeting can be essential for the forensic analysis of the attack. To balance the need for privacy and the need for forensic evidence we have chosen only to reveal the first two (2) octets of your IP address in publicly accessible reports and escalation e-mails. For example, if you report a Victim IP of 66.20.120.10 this will appear on reports as 66.20.x.x. We feel that this approach adequately protects your privacy (e.g. the reporting IP address could be any one of almost 65,000 addresses) while at the same time provide at least some information for forensic analysis.

    If you are logged in to the myNetWatchman server and are looking at records of YOUR OWN incidents, myNetWatchman displays your IP addresses in full. This is essential for larger sites reporting events from entire IP subnets. However, whenever others view events that are sourced from your IP address, they will be presented with the masked IP, described as above.

Law Enforcement Policy

In the rare cases, or in cases where attack sources are .gov and .mil sites, we do escalate to the appropriate government agency.